Patrick helped us buy our first house. And by "helped" I mean - he was the crucial difference between success and failure. Home buying in SF is a high stress, byzantine mess that puts huge pressure on the buyer, and Patrick took so much of that load away. Basically, I think we wouldn't have made it without him. Most importantly, he is super calm, responsive and proactive through all parts of the process. Whether we were dealing with seller's agent, mortgage broker or just the mountain of paperwork that you need to parse - he clearly and carefully explained the situation. We always felt like he was anticipating our needs and the potential challenges we would face. Given that the key moments of the transaction largely happen in the space of hours - these characteristics are essential. Importantly, he was with us the *whole* way through the process - and that attention to detail never faltered. Even after closure, he was there to help with the practicalities of the move in. This total professionalism is complimented by Patrick's funny, assured and thoughtful point of view. He's seen all the peaks and crashes, all the crazy and unique transactions and still sustains great energy and good humour. Such a pleasure to work with. At those pivotal moments - the offer, the counter-offer, the mortgage approval, the inspection - Patrick is the person you want by your side. I can't recommend him highly enough.